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COMPANY NEWS

Symantec Uses Free Anti-Malware Tool

The ultimate endoresment of a programmer's work is when a major player in the world of software picks up their application. You gotta know it is good.  Maybe in this instance it's not an official seal of approval.  Or could it be one better?

According to a recent review of Symantec's Tech Support in PC Mag March 2009 article, "Symantec Support Gone Rogue"  a support rep, presented with a problem on a delibertely infected system, used
Malwarebytes as one of his clean up tools. 

Quoting Neil J. Rubenking in this article: "To my surprise, he downloaded and ran the free Malwarebytes' Anti-Malware utility. This is, of course, not a Norton program by any stretch of the imagination. It did find a few traces of various threats left behind...."

Consider, if the front line of Symantec are using this tool, it seems worth a try if you are caught with an infection.  Others have gotten the word.  According to CNET.com, it is the second most downloaded anti-malware with over 400K downloads just behind AdAware. It's something we are going to add to our security kit.



ACT! Link for QuickBooks New Release

Productivity is the key to the success of a growing organization.  With the new release of the ACT! Link for QuickBooks 4.0 in October 2008, we too are enjoying the productivity gains by linking these two popular applications. 
ACT! Link for QuickBooks

This is an ideal solution for the small to mid-sized business that understands how valuable time is in a growing enterprise.  Your staff will enjoy the ease of use as well as the convenience.  For more information check out ACT Link for QuickBooks.

Project KickStart Added to Our Integrated Solutions for ACT!

As we spring into 2008, we're really proud to become the first California Authorized Reseller for Project Kick Start.  It's a terrific tool especially for people that take on large scale projects, like major construction, IT deployments and long term planning.  It is easy to set up and use. You can  focus on your project not a steep learning curve.

We have chose it for a large scale integration deployment.  Since it links with ACT! we can link both the contacts and schedule project tasks for the team.  It also connects with Microsoft Project, Outlook, Word, Excel, PowerPoint, and MindManager.  Note the fine Gantt chart to track a tight timeline.  Team members will appreciate it to stay in step with tasks and management will take notice of the professional project planning.

Project KickStart

For a free trial, go to Project KickStart.  It's true you can gett your project up and running in 30 minutes. 

Remember we pass along our VAR discounts to our clients in enrolled in our Preferred Support Program.


 
New Dashboard Features in ACT! 2008

If there was a time to upgrade to the latest version of ACT! 2008, now is the time.  Released in August 2007, this is a "must have" update.  Redesigned with a superior tool, it's just the ticket for both management and staff to power up.

We recommend the Premium for Workgroups regardless of the size of your enterprise.  For more information about what version of ACT! is right for you check out the ACT! 2008 (10.0) Feature Comparison Chart. 


Neat Tool

Spilled ink -- Victoria Marechal has been published again.  Read about NeatReceipts a mult-purpose device to scan receipts and business cards.  It is wonderful way to make you more productive. Find out why NeatReceipts is the perfect tool for busy executives and road warriers.


Remote Assistance Now

We now provide the best and most cost effective means of technical support via WebEx which uses 128-bit SSL encryption. 

If you need help, it is simple to become eligible for priority support, please contact us for details. 

Click Here for Remote Access Powered by WebEx

Once you have enrolled, just click on the logo above to initiate your connection.


CEO Named Tech Maven of AddOn Additions

Victoria Marechal has been appointed by Sharon Randall, President of the ACT! Add-on Store as Technical Editor of AddOn Additions.   This is a new and free monthly newsletter for ACT! users. Distributed via e-mail, this HTML e-news will offer tips about ACT!, free software tools, plus profiles of ACT! add-ons to about 65 thousand ACT! fanatics.  The inaugral issue comes out in August 2006.


Forensic Consulting Highlighted by Intuit

Recently Victoria Marechal served as an outsource forensic auditor for a nationwide business consulting firm regarding a suspected fraud/embezzlment case. Because the experience expanded her understanding of consulting in a forensic manner, she wrote up a first person account of this job.

 To read all about this fascinating case go to Intuit ProConnection Newsletter.


Quality Control

At CRM-IT.net we take pride in using state of the art security methods to protect our data.  Our protections include both hardware and software firewalls.  We also rely upon Symantec's Norton Internet Security package which includes Norton Internet Security, Norton Anti-virus, and Norton Spam e-mail protection.  In addition we use Microsoft Baseline Security Analyser as well as AdAware

We walk the talk regarding backups.  On site we have redudant backup systems.  In addition we also have storage online with one of our two our web hosting arrangements.